Himak
One System for Everything
From warehouse to sale, from warranty to service — manage your entire business in one place
HMK-0000 ▸ Warehouse
Sound familiar?
Kurdish businesses lose time and money to these exact problems every day. Himak was built to solve them.
Devices go missing
You don't know which devices are in the warehouse vs branches — inventory is a guess
Warranties expire unnoticed
Customers don't know their warranty expired until they need service — then disputes begin
Technicians go untracked
No reports on technician output — you don't know who did what or what they're owed
Customers keep calling
Customers call constantly for device status updates — draining your team and frustrating everyone
Four simple steps
From intake to after-sale service, fully tracked
Device Intake
Devices enter the warehouse with a barcode and serial number — fully logged automatically
Branch Transfer
One-click transfer request — branch manager gets notified and confirms receipt
Sale + Digital Warranty
Customer receives the device with a digital warranty card — no paper, can't be lost
Self-Service Portal
Customer requests repairs from their own portal — technician assigned, full history tracked
Every team member has their place
Himak supports four user roles — each with the right access and tools
Business Owner
Global dashboard — total sales, inventory, technicians, all branches. Clear reports in one place
- Monthly reports
- Smart dashboard
- All-branch view
Branch Manager
Manage inventory, sales, transfers and service requests for their branch
- Sales management
- Transfer intake
- Service oversight
Technician
Mobile PWA for service orders, logging work, and viewing monthly payout statements
- Mobile PWA app
- Work logging
- Monthly statement
Customer
Personal portal for warranty tracking and requesting repairs — no phone calls needed
- Digital warranty card
- Service history
- Repair request
Customers track themselves
Instead of constant calls, customers can check their device status from anywhere — anytime
Digital Warranty
Warranty card and remaining time visible at a glance
Service History
All repairs, technicians, and outcomes recorded
Repair Request
Request a repair from the app — no phone call needed
Everything you need, built in
Himak combines all device-shop management tools into one integrated system
Barcode Tracking
Every device tracked at every stage — warehouse, branch, customer, service
Smart Reports
Sales, technicians, branches, revenue — all reports in one dashboard
Customer Portal
Customers manage their warranty and service without calling you
Technician PWA
Technicians get service orders on mobile — works offline too
Financial Management
Branch expenses, technician payouts, monthly statements and settlement
Multi-Branch
All branches in one account — each manager sees only their branch
Why Himak?
Other business systems weren't built for Kurdistan's market — Himak was
Built for Kurdistan
Kurdish Sorani interface by default, with Arabic and English — both IQD and USD supported
Works Offline
Technicians can view and process orders even without internet — PWA's offline support handles it
Your Data is Protected
Your data stays on your server — no other company touches it, no extra monthly subscription
WaznEx Has Your Back
WaznEx team is local — onboarding, training, and live support in Kurdistan time
Ready to get started?
The WaznEx Digital Solutions team will answer your questions and get the system ready for you